Friday, December 23, 2011

The BigGive

Final amount for BigGive was £6200 raised in the four days we were able to access.

Well done everybody!

Wednesday, December 7, 2011

The BigGive update

The matched funding for the Biggive is now finished for today (11.30 am). After doubling our total now stands at £4486. Well done and thank-you. We have two more days to go. To reach our target we need further on-line giving of £2,757. If you are unable to access the biggive at these times in the morning (10 - 11/12 ish) let us know and we will work something out with you. Do let your friends know - it's their opportunity to give to charity and see their donation more than doubled (when gift aid included).

Monday, December 5, 2011

The BigGive

Dear supporters of Comfort Rwanda

We would like to apologise for the difficulties you have experienced in trying to give online to Comfort Rwanda's BigGive Christmas Challenge (http://new.thebiggive.org.uk/projects/view/11576). Comfort Rwanda has been one of the charities whose site has not been accessible all morning and as such we have been placed, along with some other charities, at quite a disadvantage as around half a million pounds of funds have already been disbursed this morning. You can see from below that things should be OK tomorrow morning and would appreciate so much if you could try again tomorrow morning!

Bless you for changing lives in Rwanda.

The statement from BigGive reads:

Thank you for your patience during the launch of this morning's Christmas Challenge.

We apologise for the difficulties in accessing the site. The problem was due to unforeseen server issues associated with the volume of donors trying to use the site. We understand that this has caused many of you to have to retract messages that you have already sent out to your donors.

We have now taken the site down to try to iron out these difficulties and to prevent donors from making donations when not all the charities may be able to access the site. We are therefore planning to re-launch the Challenge at 10am tomorrow morning, to give everyone sufficient time to let their donors know.

Some of you may have heard from donors who are unsure as to whether or not their donation has been accepted and matched. We would like to reassure you that any donations under £5,000 to Challenge Charities will be matched and any donations made in error refunded at no cost upon the donors request.

I would like to wholeheartedly apologise on behalf of myself and the rest of the Big Give team. We appreciate the huge effort you all put in to making this work and hope that your donors are able to return with fresh enthusiasm tomorrow morning and make the Challenge a big success.


Best regards,

Ashley Bowe


Managing Director
The Big Give

Friday, December 2, 2011

Double your donation with the Comfort Rwanda BigGive Christmas Challenge £5000 appeal


5th-9th December 10.00am onwards all donations are automatically doubled.


Help finish the Ihumure Vocational Training College to train ex-street kids with employable skills






And donate to Comfort Rwanda’s Christmas Challenge


Monday 5th December to Friday 9th December from 10.00 am onwards.

There is only a certain amount of funding released on each of these days and so we would encourage you to log in as soon as possible from 10 am onwards. 60% of the funding is released on the Monday and Tuesday so best to try and login on these days, although some funding is still available up to the Friday.